Bilingual Social Coordinator

• Cares greatly about their clients, coworkers, and self
• Highly empathetic, positive, respectful and competitive
• Open-minded, curious, inclusive and trustworthy
• Hard-working, prompt, organized, effective, detailed, and has meticulous follow-up
• A passion for learning and improving
• A natural problem solver that identifies solutions
• Sense of humour
• Ability to think quickly and learn fast
• Is a team player but also knows how to work independently

• Fluent in both English and Québécois French (written, spoken, and verbal) — this is a core requirement. You will be responsible for writing, adapting, and publishing content in both languages daily.
• Proven ability to write engaging, on-brand copy in both languages — this is not a translation role. You should be confident in adapting tone, cultural nuance, and messaging so content feels native to both English and French Canadian audiences.
• Experience managing bilingual workflows (approvals, publishing, or community management) is a strong asset.
• Strong understanding of major social platforms: Instagram, TikTok, Facebook, LinkedIn, and YouTube
• Proficiency with social media management tools like Sprout Social, Hootsuite or similar
• Experience with content scheduling, community management, and social listening
• Experience creating social-first video content for Reels, TikTok and/or Shorts using in-app platforms tools or CapCut
• Graphic design skills — comfortable with Canva; Adobe Creative Suite is a bonus
• Familiarity with social analytics tools and the ability to pull meaningful insights from data
• Experience overseeing or supporting influencer and UGC campaigns is a strong asset
• Understanding of SEO basics and how they intersect with social content is a strong asset
• Experience with paid social (boosting posts, Meta Ads) is a strong asset
• Photography skills are a strong asset

• 1–2 years of hands-on experience in social media management, ideally in an agency environment managing multiple client accounts simultaneously
• Portfolio or examples of bilingual social media content. We want to see your range across both languages
• Experience reporting on social performance against KPIs (engagement rate, reach, follower growth, etc.)

Key Responsibilities 

• Create and publish scroll-stopping content in both English and Québécois French across multiple client accounts
• Bring a strong visual eye to everything you create, with design-forward thinking and hands-on Canva skills to produce polished, on-brand assets
• Be a go-to for reactive content, jumping on trends, cultural moments, and real-time opportunities with speed and confidence
• Comfortable creating across formats including short-form video and graphic assets
• Lead with a social-first video mindset, concepting and executing content for Reels, TikTok, and Shorts with a clear understanding of what performs across both English and French Canadian audiences
• Comfortable being on camera in both languages is a strong asset
• Collaborate with Social Strategists and Creative to build and maintain monthly content calendars, balancing evergreen planning with quick-turn reactive needs
• Adapt messaging and creative so it feels native, culturally relevant, and platform-first for both English and Québécois French audiences

• Monitor, moderate, and respond to comments, DMs, and mentions in both English and Québécois French in a timely, brand-appropriate manner
• Proactively engage with followers, brand partners, and relevant communities to grow organic presence
• Flag and escalate any sensitive conversations or reputation risks to the appropriate team lead

• Track, compile, and analyze monthly social media performance reports across all managed accounts
• Provide actionable insights and recommendations based on platform data to continuously improve content performance
• Stay on top of social media algorithm changes, trending formats (Reels, TikTok trends, etc.), and platform updates

• Alongside a Social Strategist, work closely with the Influencer Marketing, Paid Media, SEO, and Strategy teams to ensure social content aligns with broader campaign goals
• Collaborate with graphic designers and Creative department to brief and deliver social media assets on schedule
• Participate in brainstorms, client meetings, and internal reviews as needed

What Success Looks Like In This Role:

• You can confidently create and publish bilingual content with minimal oversight
• You balance planned content with reactive opportunities without missing a beat
• You stay organized across multiple clients and deadlines
• You bring ideas forward, not just execution
• You collaborate well and communicate clearly with your team

Portfolio Requirements

• Examples of short-form video content in English and French
• Examples of graphic content and captions in English and French
• Any other projects or campaigns that you’re proud of that speak best to your abilities and why you’re a standout candidate 

About The Influence Agency

• WE ARE INCLUSIVE: Every voice matters. A diversity of ideas makes our work stronger.
• WE ARE EARLY ADOPTERS: We embrace what’s new, share knowledge, and grow together.
• WE ARE GENUINE: Trust, integrity, and authenticity guide every relationship.
• WE ARE PROBLEM SOLVERS: We push boundaries, take smart risks, and choose the hard path when it’s the right one.
• WE GET SH*T DONE: We’re a powerhouse team delivering excellent work, consistently.

• A vibrant office with a fun, social vibe
• A culture of recognition where individual contributions are celebrated
• A team that values laughter, out-of-the-box thinking, and curiosity
• A true sense of ownership over your clients and your work
• A genuine community bound by mutual respect, shared experiences, and a high care-factor

• Competitive base salary range: TIA reasonably expects to offer a salary between $40,000 – $55,000 for this role. The actual offer is based on experience, skills, and role alignment.
• Progressive compensation with meaningful commission and bonus potential.
• Ongoing professional development: up to $1,000/year for industry education, plus internal continuous learning initiatives
• A transit-accessible office with free onsite parking (first come, first serve!)
• Comprehensive health benefits through RBC after probation (health, dental, paramedical, mental health)
• Hybrid work model: three days in-office and two days from home
• Catered lunches three days per week plus lots of snacks at the office
• A generous time off package: 20 vacation days + a paid holiday cooldown period + extended long weekends
• Summer Fridays: wrap mid-afternoon from late May to early September
• A Work From Anywhere policy that gives you the opportunity to work outside of the GTA for up to two weeks per year
• A vibrant, people-first culture where your ideas matter

AI Usage Disclosure

• We do not use AI to screen or shortlist resumes or make hiring decisions.
• AI tools may be used during the interview process for note-taking and summarization to ensure clarity and accuracy in how we review candidate conversations.